{"id":5434,"date":"2024-09-30T16:55:25","date_gmt":"2024-09-30T14:55:25","guid":{"rendered":"https:\/\/telematicos.es\/?page_id=5434"},"modified":"2024-11-28T14:09:38","modified_gmt":"2024-11-28T13:09:38","slug":"soporte","status":"publish","type":"page","link":"https:\/\/telematicos.es\/soporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5434\" class=\"elementor elementor-5434\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a051bd e-flex e-con-boxed e-con e-parent\" data-id=\"7a051bd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ef3319b e-con-full e-flex e-con e-child\" data-id=\"ef3319b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-339ff9e elementor-widget elementor-widget-heading\" data-id=\"339ff9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u00bfNecesitas Asistencia R\u00e1pida?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1273159 elementor-widget elementor-widget-heading\" data-id=\"1273159\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Descarga y ejec\u00fatalo, nosotros nos encargamos del resto\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9eb28b7 elementor-widget elementor-widget-text-editor\" data-id=\"9eb28b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para brindarte soporte inmediato, descarga nuestro programa de control remoto. Solo tienes que ejecutarlo, introducir el c\u00f3digo que te proporcionaremos y aceptar la conexi\u00f3n. En unos minutos estaremos conectados a tu sistema para resolver cualquier incidencia de manera r\u00e1pida y eficiente.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ba4da94 e-con-full e-flex e-con e-child\" data-id=\"1ba4da94\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-981ed36 e-con-full e-flex e-con e-child\" data-id=\"981ed36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-782412fb elementor-widget elementor-widget-image\" data-id=\"782412fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/telematicos.es\/dl\/soporte.exe\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"370\" height=\"100\" src=\"https:\/\/telematicos.es\/hequfup\/btn_svg_soporte_windl.svg\" class=\"attachment-full size-full wp-image-5435\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c61a238 elementor-widget elementor-widget-text-editor\" data-id=\"c61a238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<iframe class=\"cual_es_mi_ip\" style=\"width: 100%; height: 110px;\" src=\"https:\/\/telematicos.es\/miip\/\" frameborder=\"0\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30a557ef e-flex e-con-boxed e-con e-parent\" data-id=\"30a557ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3acc445e e-con-full e-flex e-con e-child\" data-id=\"3acc445e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2659e6ac elementor-widget elementor-widget-text-editor\" data-id=\"2659e6ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h2>SOPORTE REMOTO<\/h2><p>Descarga el programa y ejec\u00fatalo para iniciar la sesi\u00f3n de control remoto<\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_2 et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\">Descarga el programa para tu sistema operativo usando el bot\u00f3n adecuado, ejecuta el archivo y\u00a0<strong><span style=\"color: #e79d3f;\"><a style=\"color: #e79d3f;\" href=\"#pasos_remoto\">sigue estos pasos<\/a>.<\/span><\/strong><br \/>Si no tienes Windows en tu pc, o usas un m\u00f3vil con Android o iOS, puedes usar los siguientes botones para descargar la aplicaci\u00f3n de soporte remoto.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e5dee85 e-flex e-con-boxed e-con e-parent\" data-id=\"7e5dee85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ef90c27 e-con-full e-flex e-con e-child\" data-id=\"7ef90c27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-198bf7b8 elementor-widget elementor-widget-image\" data-id=\"198bf7b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/telematicos.es\/dl\/soporte.exe\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/telematicos.es\/hequfup\/btn_svg_soporte_win.svg\" title=\"btn_svg_soporte_win.svg\" alt=\"btn_svg_soporte_win.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a9f856f e-con-full e-flex e-con e-child\" data-id=\"3a9f856f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7597cfcc elementor-widget elementor-widget-image\" data-id=\"7597cfcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/telematicos.es\/dl\/soporte.dmg\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"343\" height=\"100\" src=\"https:\/\/telematicos.es\/hequfup\/btn_svg_soporte_mac.svg\" class=\"attachment-full size-full wp-image-5438\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><p style=\"text-align: center\"><a style=\"color: #e79d3f\" href=\"https:\/\/telematicos.es\/hequfup\/ISLLIGHT-MACOS.pdf\" target=\"_blank\" rel=\"noopener\">sigue estos pasos<\/a><\/p><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47c9066f e-con-full e-flex e-con e-child\" data-id=\"47c9066f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8d459 elementor-widget elementor-widget-image\" data-id=\"3c8d459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/telematicos.es\/dl\/soporte.zip\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/telematicos.es\/hequfup\/btn_svg_soporte_lnx.svg\" title=\"btn_svg_soporte_lnx.svg\" alt=\"btn_svg_soporte_lnx.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57793e4b e-flex e-con-boxed e-con e-parent\" data-id=\"57793e4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75d0071c e-con-full e-flex e-con e-child\" data-id=\"75d0071c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4177b197 elementor-widget elementor-widget-image\" data-id=\"4177b197\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.islonline.isllight.mobile.android&#038;hl=es\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/telematicos.es\/hequfup\/btn_svg_soporte_and.svg\" title=\"btn_svg_soporte_and.svg\" alt=\"btn_svg_soporte_and.svg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b99fb58 e-con-full e-flex e-con e-child\" data-id=\"b99fb58\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44cf031e e-con-full e-flex e-con e-child\" data-id=\"44cf031e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a3385de elementor-widget elementor-widget-image\" data-id=\"5a3385de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/apps.apple.com\/es\/app\/isl-light\/id427579815\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"343\" height=\"100\" src=\"https:\/\/telematicos.es\/hequfup\/btn_svg_soporte_ios.svg\" class=\"attachment-full size-full wp-image-5441\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2be06085 e-con-full e-flex e-con e-parent\" data-id=\"2be06085\" data-element_type=\"container\" data-e-type=\"container\" id=\"ip\">\n\t\t<div class=\"elementor-element elementor-element-3c2d95a7 e-con-full e-flex e-con e-child\" data-id=\"3c2d95a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-688077e6 elementor-widget elementor-widget-text-editor\" data-id=\"688077e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u00bfCu\u00e1l es mi IP?<\/h3>\nEstos datos pueden ser \u00fatiles para nuestros compa\u00f1eros de soporte t\u00e9cnico:\n<iframe class=\"cual_es_mi_ip\" src=\"https:\/\/telematicos.es\/cualesmiip\/\" frameborder=\"0\"><\/iframe>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6851502a e-flex e-con-boxed e-con e-parent\" data-id=\"6851502a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5a45584 e-con-full e-flex e-con e-child\" data-id=\"5a45584\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8413702 elementor-widget elementor-widget-text-editor\" data-id=\"8413702\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>* Previamente, debes ponerte en contacto telef\u00f3nico con nosotros para proporcionarte un c\u00f3digo de sesi\u00f3n.<\/p><p>Si el enlace no funciona o descarga un archivo que no puedes abrir, <strong><span style=\"color: #e79d3f;\"><a style=\"color: #e79d3f;\" href=\"#alternativo\">abajo<\/a><\/span> <\/strong>podr\u00e1s descargar (de forma externa) una versi\u00f3n adaptada.<br \/>En caso de no detectar tu sistema operativo correctamente, se te ofrecer\u00e1n todas las versiones disponibles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12762dac e-flex e-con-boxed e-con e-parent\" data-id=\"12762dac\" data-element_type=\"container\" data-e-type=\"container\" id=\"pasos_remoto\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1e7b0e1 e-con-full e-flex e-con e-child\" data-id=\"1e7b0e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1019a5ea elementor-widget elementor-widget-text-editor\" data-id=\"1019a5ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00bfC\u00d3MO USAR EL SOPORTE REMOTO?<\/h2><p>Sigue los pasos indicados para usar el programa de soporte remoto e introduce el usuario y\/o contrase\u00f1a de tu ordenador si se te pide<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31bcf9dd e-flex e-con-boxed e-con e-parent\" data-id=\"31bcf9dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1d40322e e-con-full e-flex e-con e-child\" data-id=\"1d40322e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ef268c7 elementor-widget elementor-widget-image\" data-id=\"1ef268c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"220\" height=\"179\" src=\"https:\/\/telematicos.es\/hequfup\/soporte1.png\" class=\"attachment-large size-large wp-image-5442\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77d4be8d elementor-widget elementor-widget-heading\" data-id=\"77d4be8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">EJECUTA EL ARCHIVO\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21efd945 elementor-widget elementor-widget-text-editor\" data-id=\"21efd945\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_10  et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_text et_pb_text_9  et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\">Ejecuta el archivo que se descargar\u00e1<\/div><\/div><\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_11  et_pb_css_mix_blend_mode_passthrough\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d9ff308 e-con-full e-flex e-con e-child\" data-id=\"3d9ff308\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a75745c elementor-widget elementor-widget-image\" data-id=\"1a75745c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"220\" height=\"179\" src=\"https:\/\/telematicos.es\/hequfup\/soporte2.png\" class=\"attachment-large size-large wp-image-5443\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49c55fd elementor-widget elementor-widget-heading\" data-id=\"49c55fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">INTRODUCE EL C\u00d3DIGO<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37bef6be elementor-widget elementor-widget-text-editor\" data-id=\"37bef6be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_10 et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_text et_pb_text_9 et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_11  et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_text et_pb_text_11  et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>En la ventana del programa, introduce el c\u00f3digo de sesi\u00f3n que te ha dado el operador<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ebaafed e-con-full e-flex e-con e-child\" data-id=\"2ebaafed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56587769 elementor-widget elementor-widget-image\" data-id=\"56587769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"220\" height=\"179\" src=\"https:\/\/telematicos.es\/hequfup\/soporte3.png\" class=\"attachment-large size-large wp-image-5444\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4260d7bb elementor-widget elementor-widget-heading\" data-id=\"4260d7bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PERMITE EL ACCESO<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70ea687f elementor-widget elementor-widget-text-editor\" data-id=\"70ea687f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_10 et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_text et_pb_text_9 et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div id=\"gracias\" class=\"et_pb_row et_pb_row_7\"><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_12  et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_13  et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>Permite el acceso remoto a tu equipo (si lo pide)<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55f10fa9 e-flex e-con-boxed e-con e-parent\" data-id=\"55f10fa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-37534b7c e-con-full e-flex e-con e-child\" data-id=\"37534b7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a2c70b6 elementor-widget elementor-widget-text-editor\" data-id=\"1a2c70b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"alternativo\" class=\"et_pb_row et_pb_row_8\"><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_13 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_14 et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\">DESCARGA EXTERNA<\/h2><p style=\"text-align: center;\">Si no funcionan los botones superiores, usa la opci\u00f3n externa<\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_15 et_pb_text_align_justified et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>Si al usar lo botones de descarga superiores no has podido descargar la versi\u00f3n adecuada, puedes usar el bot\u00f3n inferior para descargar la \u00faltima versi\u00f3n del programa de control remoto.<\/p><p>Este enlace se abrir\u00e1 en una nueva ventana\/pesta\u00f1a, la descarga se iniciar\u00e1 desde la p\u00e1gina ISL, nuestro proveedor del servicio para soporte remoto.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46c37f26 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"46c37f26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/www.islonline.net\/start\/ISLLightClient?custom=telematicos-es\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Detectar sistema operativo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-575c2805 e-flex e-con-boxed e-con e-parent\" data-id=\"575c2805\" data-element_type=\"container\" data-e-type=\"container\" id=\"alternativo\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-56def1f5 e-con-full e-flex e-con e-child\" data-id=\"56def1f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27a71903 elementor-widget elementor-widget-text-editor\" data-id=\"27a71903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_16 et_pb_text_align_center et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\">T\u00c9RMINOS DEL SERVICIO<\/h2><p><span style=\"color: var( --e-global-color-7849322 ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); font-size: 1rem;\">Al descargar cualquier versi\u00f3n, aceptas la cl\u00e1usula de soporte remoto:<\/span><\/p><\/div><\/div><div class=\"et_pb_module et_pb_text et_pb_text_17 et_pb_text_align_justified et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>Telematicos te informa que est\u00e1s a punto de iniciar una sesi\u00f3n de control remoto entre un operador y un usuario final (t\u00fa).<br \/>Si descargas cualquier versi\u00f3n, est\u00e1s aceptando que un operador tenga acceso parcial o sin restricciones, por control remoto, a tu equipo.<\/p><p>Si tienes cualquier duda sobre la identidad, habilidad t\u00e9cnica u otro aspecto del operador que est\u00e1 a punto de realizar la sesi\u00f3n de control remoto, te aconsejamos que pulses \u201cCERRAR\u201d o \u201cCANCELAR\u201d.<\/p><p>Sistemas y Controles Telematicos, S.L. (telematicos.es) y sus distribuidores no se hacen responsables de los da\u00f1os de cualquier tipo (incluyendo, con car\u00e1cter enunciativo y no limitativo, da\u00f1os al sistema, p\u00e9rdida de datos, ingresos, beneficios, uso o cualquier otra ventaja econ\u00f3mica) surgidos como consecuencia o relacionados con este servicio y con la realizaci\u00f3n del control remoto entre el operador y t\u00fa.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00bfNecesitas Asistencia R\u00e1pida? Descarga y ejec\u00fatalo, nosotros nos encargamos del resto Para brindarte soporte inmediato, descarga nuestro programa de control remoto. Solo tienes que ejecutarlo, introducir el c\u00f3digo que te proporcionaremos y aceptar la conexi\u00f3n. En unos minutos estaremos conectados a tu sistema para resolver cualquier incidencia de manera r\u00e1pida y eficiente. \ufeff\ufeff\ufeff\ufeff SOPORTE REMOTO [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5436,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5434","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/telematicos.es\/jusohoc\/wp\/v2\/pages\/5434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telematicos.es\/jusohoc\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/telematicos.es\/jusohoc\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/telematicos.es\/jusohoc\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telematicos.es\/jusohoc\/wp\/v2\/comments?post=5434"}],"version-history":[{"count":0,"href":"https:\/\/telematicos.es\/jusohoc\/wp\/v2\/pages\/5434\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telematicos.es\/jusohoc\/wp\/v2\/media\/5436"}],"wp:attachment":[{"href":"https:\/\/telematicos.es\/jusohoc\/wp\/v2\/media?parent=5434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}